Finding Help

Technology Services is dedicated to helping students and faculty make the most of the modern learning environment. In cooperation with the Information Commons, we work hard to help you resolve technical issues in a speedy and efficient manner.

Information Commons Academic Resource Desk

The staff at the Information Commons Academic Resource Desk are available to help with routine issues, such as trouble connecting to the campus wireless or assistance navigating MyUSF. The Information Commons is a good first stop for students and faculty, and they can often diagnose your issue and get you up and running quickly. Complex issues, hardware problems, or server issues will be directed to the Technology Services help desk.

Academic Resource Desk Location and Hours

Technology Services Help Desk

Technology Services operates a help desk for in-person help for students and faculty/staff. If you aren’t able to stop by, just give a call, and we’ll do our best to help you resolve your issue. Please note that while we do offer support for problems with your personal devices, like your laptop or phone, for liability reasons that support is limited to advice and guidance – we can give you information, but we can’t fix it for you.

Technology Services Spring Hours of Support
Monday: 8:00AM-7:30PM
Tuesday: 8:00AM-7:30PM
Wednesday: 8:00AM-7:30PM
Thursday: 8:00AM-7:30PM
Friday: 8:00AM-5:00PM
Saturday: 8:00AM-2:00PM

Room: A304
Phone: 941-359-4350
Email: computing@sar.usf.edu

USF Tampa Help Desk

For hours that the Information Commons main desk and Technology Services help desk are closed, students, faculty, and staff can access 24-hour support through the USF Tampa Information Technology department.

Phone: 866-974-1222
Email: help@usf.edu