Robin Crews, MBA Alumna Spring 2013

Robin Crews

Robin Crews is an alumna of the USF Sarasota-Manatee MBA program. Crews completed her graduate degree in May of 2013 and will soon be joining the Air Force’s Medical Service Corps.


What does it mean for you to be a commissioned officer training as a 1st Lieutenant for the Medical Service Corps (MSC)? 

It is an honor and a duty I take very seriously.There is no doubt that the defining experience of my life was the two years I spent as a volunteer for the Peace Corps in Niger, West Africa. In Africa, I learned how poor or corrupt management profoundly affects people’s lives.  There were many agencies working to improve the lives of the people. Often, there were great resources available; yet, people were unable to access those resources. I remember seeing supplies behind fences. They were so badly needed, yet, because of poor administration the supplies sat. People died for lack of a signature on a piece of paper.This was when I decided that I wanted to make a career in the business of health care.  

What will your duties be with the MSC?

MSC officer duties include serving as hospital administrators, resource management officers, directors of information systems/technology, managed care and patient administrators, group practice managers, medical logisticians and medical readiness officers. MSC officers are also expected to become Board certified by one of several national healthcare administration organizations. I am a member of ACHE (American College of Healthcare Executives).

What is your educational background?

I graduated Hardee Senior High School in Wauchula, Florida in 2000. I graduated with a B.A. in Foreign Languages and Literatures from New College of Florida (formerly New College of USF) in 2005. I graduated with an MBA (Master of Business Administration) from USFSM in May of 2013.

How did you get involved in the Medical Service Corps?

I found the recruiter for the Medical Service Corps on the Air Force’s website, contacted him, and the rest is history!

Why did you choose USFSM?

I chose USFSM for my MBA because it has a great reputation. I love the professors and staff, I LOVE Sarasota, the classes are scheduled on the weekends, and I could go at my own pace. I didn’t have to choose between a full-time job and an education. It was the best of both worlds!

What do you hope to accomplish in your career?

Not long ago, I read an interview with the former Secretary of Defense, Robert Gates.  In that interview, Secretary Gates stated, “Healthcare costs are eating the Defense Department alive”.  Yet, America cannot afford to not care for those who serve.  Part of the solution must be in good management.  To me a commitment to serve in the USAF Medical Service is not just a good career move, it is a patriotic responsibility.  Our service men and women, along with their families deserve the very best healthcare that we can provide.  To me, that does not seem to be negotiable.  Yet, in an era of rising costs, vigilance is not an option.  As an officer in the United States Air Force Medical Service, I look forward to serving my country by helping to ensure that those who serve receive the very best medical care that can be provided.  It’s the least we can do.

Did USFSM help you achieve this new position in any way? If so, how?

Absolutely, USFSM helped me immensely. I needed a degree in administration in order to break into health care administration. The fact that I had the opportunity to earn a MBA at USFSM was icing on the cake!